Frequently Asked Questions

**COVID-19 UPDATE**

Normally, orders ship in 3-5 business days. However, with shipping delays and supply shortages, it may take up to 3 weeks to receive your order.

Each item is custom made and printed on demand. We do not have a warehouse of inventory ready to ship.

We understand how important your order is and we are working as quickly as possible to get it to you. Thank you for your patience! We hope to be back to normal soon!

Order history and order tracking can be found by clicking on My Account in the menu at the top of each page. You can also find a link in the footer.

You can view size guides by clicking here. There is also a link on each product page. If you are unsure about what size to pick, please contact us. We are glad to help!

Each item is custom made and prepared as they are ordered. Due to this, we cannot accept returns unless something is defective. You can read more about our return policy here.

If you live in the Raleigh, NC area, we welcome you to pick up your order and save on shipping. Be sure to choose Local Pick Up when checking out. Please note that order pick up must be prearranged and is available by appointment.

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